Frequently Asked Questions

Sections :

• New Customers
    Q1:) What is a domain name?
    Q2:) What does it mean to register a domain name?
    Q3:) Why do I need a domain name?
    Q4:) Why buy more than one domain name?
    Q5:) Why is my domain name so important?
    Q6:) How long can a name be?
    Q7:) What is a URL?
    Q8:) Why are your fees so low?
    Q9:) What are the fees to register a domain name?
  Q10:) What about registering the .com, .net and .co.uk versions? Should I?
  Q11:) How long does it take to register a domain name?
  Q12:) Are their any additional registration charges or fees?
  Q13:) What happens after 2 years?
  Q14:) What about long term registration? 5 yrs - 10 yrs?
  Q15:) Could my name be misspelled?
  Q16:) What domain extensions are available for registration by me or my business?
  Q17:) What if I don't want to use my domain now?
  Q18:) How long before my domain name becomes in use?
  Q19:) Is it possible for someone to register my domain name after I have registered it?
  Q20:) Do you charge to move a .uk domain to another ISP?
  Q21:) What about moving .com/net/org domains to another ISP?
  Q22:) Can I change the registration details for a domain?
  Q23:) Will transferring change my information?
  Q24:) What is DNS?
  Q25:) Do I have control of my domain names?
  Q26:) Can I sell my domain name?
  Q27:) Can I move my domain name to a different registrar?
  Q28:) Why would I need to change my DNS information?
  Q29:) What is email forwarding?
  Q30:) What is web forwarding?
  Q31:) Will the real address of my website show up with web forwarding?
  Q32:) What methods of payment does KT Domain Names accept?
  
  
  
• Existing Customers - Please log in to the control center for in depth domain faq's and a support tracking system (STS) for email support with an average response rate of 25 minutes.
  
  
• Domain Renewal Customers
  Q1:) How do I renew a domain name with KT?
  Q2:) Can I transfer here from another register and get your rates instead?
  Q3:) How long does it take to transfer here?
  Q4:) What are the requirements for transferring?
  Q5:) How will I know if my transfer is complete?
  Q6:) Can I renew my domain even though it has already expired?
  Q7:) Why did my renewal turn out to be transfer and the expiration date was not changed?
  Q8:) When I renew my domain, will it expire one year from the renewal date or the original purchase date?
  Q9:) Are you going to notify me when my domain comes up for renewal?
  
  
  
• Web Hosting Customers - More faq's can be found in the KT Hosting Control Center. See : http://www.kthosting.co.uk/
    Q1:) What is hosting?
    Q2:) Will I need web hosting?
    Q3:) Do I get email with my web hosting?
    Q4:) What is NT and Linux?
    Q5:) What If I just want to use my domain for email?
    Q6:) Is 500 MB/month of data transfer going to be enough to support my web site?
    Q7:) Is 10mb of web space enough?
    Q8:) How do I transfer files to my web site?
    Q9:) Will I have unlimited access to update my pages?
  Q10:) How long does it take to set up a new account?
  Q11:) Can I access my domain address with or without the "www"?